Touched by Diana

✰ A non-refundable deposit is required to secure all appointments, unless an issue occurs on my end. ✰ One courtesy reschedule is allowed with a minimum of 48 hours’ notice and must be rescheduled within the same month. ✰ Cancellations made within 12 hours of the scheduled appointment will be charged 30% of the service total. ⸻ LATE POLICY ✰ A 10-minute grace period is provided. ✰ 11–15 minutes late: $10 late fee. ✰ 16+ minutes late: appointment may be canceled with no deposit refund, or a $30 late fee will apply if I am able to accommodate. ⸻ NO-SHOW POLICY ✰ Arriving 30+ minutes past the scheduled start time without communication will be considered a no-show. ✰ No-shows will be charged 100% of the service total and may require full payment upfront to book future appointments. ⸻ REMAINING BALANCE ✰ Cash or Zelle Only ✰ ⸻ AGREEMENT ✰ By booking an appointment, you acknowledge and agree to all policies listed above.